Frequently Asked Questions
Everything you need to know about your next round with JD's Clubs.
How long does custom club building take?
Standard custom builds are typically completed and shipped within 7-10 business days. Specialized shaft installations or rare component requests may extend this timeline slightly.
Do you offer international shipping?
Yes, JD's Clubs ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout based on the weight and dimensions of your order.
What is your return policy on equipment?
We offer a 30-day return policy on all standard, unused equipment. Please note that custom-built clubs and personalized items are non-refundable unless there is a manufacturing defect.
Are the products sold on your site authentic?
Absolutely. JD's Clubs is an authorized dealer for all major brands we carry. Every product is 100% authentic and backed by the original manufacturer's warranty.
Can I trade in my old golf clubs?
We do offer a trade-in program for select premium brands. Please contact our support team with photos and details of your equipment to receive a valuation quote toward your next purchase.
How can I track my order?
Once your order has been processed and picked up by the carrier, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.